Major Bank Admits Error After Homeowner's Complaint Over Wrongful Foreclosure Lawsuit Despite Zero Debt
A major savings bank has admitted to a serious administrative error after a homeowner complained publicly about receiving a wrongful foreclosure lawsuit despite having fully paid off his home mortgage since May 2024. Bank officials met with the affected homeowner and confirmed they have already withdrawn the property seizure notice from the provincial enforcement office, assuring that no foreclosure sale took place. The bank attributed the mistake to inadequate procedural checks by their legal team and pledged to issue documentation to rectify the situation.
Following the news story, the homeowner met with Mongkolvit Runnunvorakul, manager of Kasikornbank's Savings Bank Chachoengsao branch, and Phetthai Suanjanchan, director of the debt management and control zone 11, who came in person to clarify the situation. The bank admitted the error stemmed from inadequate procedural review by their legal team, which failed to verify complete information despite the homeowner having already closed his account and received his property deed back. The bank has taken swift action and submitted a document withdrawing the asset seizure to the provincial enforcement office, while confirming that no foreclosure sale of the homeowner's property took place. Additionally, the bank will issue documentation certifying that there has been no seizure or foreclosure sale of the property to provide assurance to the affected homeowner and address any ongoing impacts.